Your credit card and personal data security is of paramount importance to us.
Credit Card Security
We use Shopify to securely process your card transaction. We do not hold or store your card details and neither can we as Directors or staff of Clever Little Ideas Ltd Ltd access them as they are all processed remotely.
All credit card numbers are encrypted in the software we use at the time of ordering and our web site is securely hosted to ensure you are confident of our security measures. Credit Card numbers are immediately encrypted upon submission. Numbers are not held in clear text on any web site.
We will confirm receipt of your order automatically through our system via email so if you do not receive an email from us, please do get in touch as the order may have gone missing.
Payment may also be made by cheque (drawn on a UK bank in Sterling) and posted to us at the address shown on our contact page. If you have any concerns or comments about our security policy please do get in touch with us directly.
When you register by way of purchasing from our online shop, you will be automatically issued with a random password from our system if you do not specify one yourself.
Passwords are secure and not available to our staff and our staff will never have need to ask you for your password.
If you have forgotten your password at any time, please click the appropriate link on the sites to request the password reminder and the system will send this to you only to the registered email address you set up on our system. If you phone us to ask for your password, our staff will perform this action for you, entering your email address and having the system send you the password as they cannot see your password on our secure server. The latter is encrypted and the field is not accessible by our team.